M99 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal data while you use our platform in Malaysia.
Contents
1.Introduction 2.Data Collected 3.How We Use Your Data 4.Data Sharing 5.Data Security 6.Cookies & Tracking 7.Your Rights 8.Data Retention 9.Children 10.Policy Amendments 11.Contact UsProtection Level
High
SSL + KYC + Full Encryption
This Privacy Policy describes m99's data protection practices and your rights as a member. We are committed to ensuring your personal information is handled with full responsibility and transparency.
M99 is an online betting platform operating under the domain m99.lv. As a responsible platform operator, we understand that your trust in us depends not only on the quality of our games or the speed of withdrawals — it also hinges greatly on how we handle the personal information you entrust to us.
This Privacy Policy ("Policy") describes in detail how m99 collects, processes, stores, protects, and in certain circumstances, shares your personal data. It applies to everyone who uses the m99 platform, including visitors, registered members, and former members who still have records in our system.
By registering or continuing to use the m99 platform, you confirm that you have read and understood this Privacy Policy, and agree to how we handle your data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.
This Privacy Policy is to be read together with Terms and Conditions m99. Both documents together form the complete agreement between you and m99.
M99 only collects data that is strictly necessary to provide a safe, compliant, and high-quality service. The following are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Phone number, email address | Communications, 2FA verification, important notices |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Wagering history, games played | Service improvement, responsible gaming |
| Cookie Data | Session cookies, language preferences, saved login | User experience, platform analytics |
We do not collect sensitive data such as medical information, political views, or religious affiliations. All data we collect is directly related to platform operations and regulatory compliance.
Every piece of data we collect is used for a specific and legitimate purpose. m99 does not use your data for unrelated purposes without your prior consent.
M99 does not use your personal data for third-party advertising or sell it to marketing companies. Your data stays within the m99 ecosystem only.
M99 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where we need to share your data with certain parties:
All third parties receiving data from m99 are required to comply with security and privacy standards at least equivalent to those of m99. We are not responsible for the privacy practices of third parties that you access directly outside the m99 platform.
Protecting your data is a core technical and operational priority at m99. We continuously invest in security infrastructure to keep your information safe at all times.
While we take all reasonable precautions, no online system can be guaranteed 100% secure. We encourage you to also practice good digital security hygiene — in particular, keep your password and login credentials safe.
M99 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain functions of the m99 platform. For more information on managing cookies, refer to your web browser's documentation.
As an m99 member, you have certain rights regarding your personal data. We respect these rights and will process your requests within a reasonable timeframe.
You have the right to request a copy of all personal data we hold about you. We will provide this information in a readable format.
If your data is inaccurate or out of date, you have the right to request a correction. Contact our support team with relevant proof to process this request.
In certain circumstances, you may request the deletion of your personal data. This right is subject to legal retention obligations binding on m99.
You have the right to object to the processing of your data for direct marketing purposes. Such requests will be acted on immediately without question.
You may request your data in a structured, reusable format, allowing you to transfer your information to another platform if needed.
In certain situations, such as disputes over data accuracy, you may request that we restrict the processing of your data while the matter is being resolved.
To submit any request regarding your data rights, contact the m99 privacy team via email [email protected] stating your request type and account number. We aim to respond within 14 business days.
M99 does not retain your data longer than necessary. Retention periods are determined based on operational needs, legal obligations, and our legitimate interests.
Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.
The m99 platform is exclusive to individuals aged 18 and above. We do not intentionally collect or process personal data of individuals under 18 years of age.
If we become aware that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the associated account. If you believe that an underage individual has registered on the m99 platform, please contact us immediately.
Parents and guardians are advised to ensure that devices used to access m99 are password-protected and inaccessible to children.
M99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All changes take effect immediately upon publication of the new version on this page.
For significant changes that materially affect how we handle your data, we will endeavor to provide advance notice via your registered email or an in-platform notification. However, it remains your responsibility to review this page periodically.
The "Updated" date at the top of this page always reflects the date of the current version of this Privacy Policy. Your continued use of the platform after any changes are published indicates your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how m99 handles your personal data, we encourage you to contact us directly:
We value every piece of feedback from our members regarding privacy. Your reports help us continuously improve our data protection practices.
Why Trust m99
Behind the policies we write, there are real systems and practices protecting your data every day.
All data transmitted between your device and m99 servers is protected by 256-bit SSL encryption — the same technology used by leading banks in Malaysia.
Our identity verification process is designed to confirm your eligibility quickly without exposing sensitive documents to more parties than necessary.
M99 has never and will never sell members' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data remains yours.
Our automated monitoring system works around the clock to detect and block any suspicious access attempts targeting your account and data.
M99's privacy practices are designed to comply with applicable data protection requirements. We continuously update our policy in line with the latest regulatory developments.
Through your account settings, you can manage communication preferences, update personal information, and request a data review at any time.